Transaction confirmation

The transaction time will vary depending on the device, internet speed, and the bank or card issuer, but the following times are typical:

Display payment request - 1 to 2 seconds

Approve payment - 1 to 5 seconds

Once a payment is approved you will see a debit or pending transaction on your account according to the update schedule of your card issuer. In most cases this is immediate.

Disbursement of funds to your biller

American Express

Transactions approved before 7pm AEDT will be disbursed from our account by 10am the following business day.

Visa and Mastercard

Transactions approved before 7pm AEDT will be disbursed from our account by 10am on the second business day.

Contact us through the Chat function on this page or through [email protected] to find out about express disbursement options.

Also see When does the payment appear?

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