Bluechain will automatically attempt to process bills wherever possible.

If your Xero biller is already set up in Bluechain, the biller will be added to the Bluechain group and any new bills you approve will go through to the Bluechain app.

If you do not want bills for this biller to be processed through Bluechain you need to dismiss the payment from the app and remove the biller from the Bluechain group. Future bills for this biller will not be sent to the app unless you re-add the biller to the Bluechain group manually.

Xero billers that are not already set up in Bluechain can be onboarded in a number of ways. The most seamless way to onboard a biller from Xero is to ensure that the billers ABN and payment details are populated on the contact record. Payment details should be recorded in the batch payments field. Add the biller to the Bluechain group to onboard the biller. Attaching a copy of the invoice to the Xero bill increases onboarding success.

If you are using batch payments and you set a "Planned date" on a bill, the biller will be automatically added to the Bluechain group. Ensure that the billers ABN and payment details are populated on the contact record. Payment details should be recorded in the batch payments field. Attaching a copy of the invoice to the Xero bill increases onboarding success.

Alternatively you can onboard the supplier yourself using the Bluechain portal. For more information, see Adding a biller. After adding the biller through the portal you can add the biller to the Bluechain group in Xero.

Payments to a new biller may be delayed by up to one business day until the biller is verified by Bluechain.

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