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Managing your billers
Biller is "not in the Bluechain Group" or "not a supplier on Bluechain"
Biller is "not in the Bluechain Group" or "not a supplier on Bluechain"
Updated over a week ago

We created the Bluechain contact Group in Xero to ensure you only receive requests in the Bluechain app for suppliers you wish to pay with Bluechain. When we process you bills in Xero we add a note to the bill to let you know that the biller is not in that group, just in case you wish to pay them with Bluechain.

Likewise if a biller does not have a matching ABN within Bluechain, we will flag this to you in the notes on the bill.

To rectify these issues, simply click on the 'Go to Bluechain Payments' button, where you can add the ABN or add the biller to the group. This will also inform Bluechain to re-process the invoice.

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