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Why has my bank transfer failed?

There are several reasons why your bank transfer might not go through:

  • Your account isn't verified. Complete any outstanding identity or business verification checks in your Bluechain account.

  • Insufficient funds. Check that you have enough money in your bank account to cover the payment.

  • Your bank has declined the payment. Your bank may block a transfer because of security checks, payment limits or suspected unusual activity.

  • The payment exceeds your transfer limit. Check your bank's daily or per-transaction limits, as well as Bluechain's payment limits.

  • The recipient's bank account isn't supported. Bluechain currently supports payments to eligible UK bank accounts only.

  • It's waiting for a second approver. The payment shows "Waiting for approval" until your second signatory approves it in your bank.

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