Please message us via [email protected] or the chat box confirm the details below so that we can verify which account you own and trigger the password reset email:
Your name
Business name
Phone number associated with your account
Date of birth
Once we have verified your ID we will reset your password for you. Please note that currently, for security reasons, this must be initiated by a member of staff and can only be done during weekday business hours. There will be an update automating this soon.
Once you receive the reset email, please follow the instructions in it to set a new password.
