Bluechain Help Center
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Getting help & troubleshooting issues
Getting help & troubleshooting issues

Support and troubleshooting guide

15 articles
Find answers to your questions
Policies and Agreements
Contact Bluechain support
How do I change my password?
What do I do if I have a problem or question?
What do I do if I forget my password

System status


Current status of Bluechain services

Troubleshooting guide


I've forgotten my passcode
I have a new device
My account is disabled or suspended
App issues after a period of non-use
The app isn't responding
The payment failed
An error has occurred
"Something has changed" or "wrong device" message
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