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My account is disabled or suspended
My account is disabled or suspended

A possible fraud has been detected

Updated over 3 years ago

Bluechain continuously monitors activity on accounts to detect and prevent possible fraud. In some cases, our fraud detection tools may disable or suspend an account. If this occurs, you will receive a message on your device.  

If you receive a message that your account has been disabled or suspended, please contact the support team for further assistance.

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