Card payments
Payments initiated on a business day: these typically take two business days to reach your supplier after your card is charged. Funds are usually released between 2–3pm on the settlement date. For example, if you paid the bill with your card on Monday, your supplier would receive the funds on Wednesday afternoon. Allow up to three business days for payments to process for a new supplier if you pay after 4pm, whilst we complete their verification checks.
Payments initiated on weekends/bank holidays: your card payment is processed on the next business day, then your supplier is paid two business days after that. For example, a payment made on Saturday is processed on Monday and reaches the supplier on Wednesday. Allow an extra day for new suppliers.
Weekends and bank holidays don't count as business days.
We'll email you once the payment has been released to the supplier.
Bank transfers:
Suppliers are usually paid within minutes of your bank approving the transfer, including weekends, via Faster Payments. If a second approval is required, payment begins once both approvals are complete.