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Can I cancel a payment?
Can I cancel a payment?
Updated over a week ago

Bluechain users can cancel a pending payment. However, once a payment has been completed, it cannot be cancelled.

On the web portal

  1. Hover over the pending bill that you want to cancel

  2. Click on the bin icon that appears on the right-hand-side

  3. From the popup message that appears, click Yes, delete to confirm the action

On the app

  1. Navigate to the payables section of your Activity tab

  2. Swipe from right to left across the bill you would like to cancel

  3. Follow the on-screen instructions to delete the bill

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