Skip to main content

How do I reset my password?

How to reset your password

If you can't log in, contact us at [email protected] or through our live chat. Please provide:

  • Your full name or business name

  • Your registered email address

  • Your registered phone number

  • Your date of birth

Once we've completed our security checks, we'll send you a password reset email. Check your spam folder if you don't see it immediately in your inbox.

Please note: Password resets require assistance from our support team who are currently available during weekday business hours only Monday to Friday, 9am - 5pm.

Did this answer your question?