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How to pay an existing supplier
How to pay an existing supplier

What to do if you are paying a supplier that you've already paid before

Updated over a week ago

If you are paying a supplier that you've paid before, please follow these simple steps -

On the 'Pay' tab, click 'Add a bill', then 'Add a bill manually'.

In the search bar search for the supplier by their name or company reg number

*please note - the search works best if you only type the first part of the supplier name, rather than their full name, and please include any full stops, etc - e.g. search 'R.M' rather than 'RM'

The supplier will appear at the top of the list in the 'Billers found in Bluechain' section.

If they do not appear in this section but you find them in the 'Other Billers' section, please do not click on the supplier here as it will try to add them again and the system will reject them as they are not a new supplier.

If they do not appear in the 'Billers found in Bluechain' section, please try adapting your search term. If you still can't find them please contact support using the chat feature or email [email protected]

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