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What do I do if the supplier I'm trying to pay does not appear in search results?
What do I do if the supplier I'm trying to pay does not appear in search results?
Updated over a week ago

If you are attempting to pay a sole trader or partnership, that is not registered with Companies House, they will not appear in the supplier list when you search for them.

If this happens please contact us at [email protected] as we may be able to enter the supplier manually.

Please note that this manual process may take up to 48hrs, due to the checks we are required to complete.

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