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How do I retry a failed payment?

We'll let you know if a payment fails. To try again:

  1. Go to Pay and open Ready for payment.

  2. Select the failed bill.

  3. Choose your payment method, you can add a different card or bank account at this point if you need to use an alternate payment method.

  4. Pay the bill as usual.

Once the payment initiated, it moves to Scheduled or Completed.

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